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FAQ

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How long do I keep access?

Lifetime access with updates to the purchased course.

Do I need a specific phone?

Any modern smartphone is fine. We teach cross-app workflows.

Are there subtitles?

We provide captions and transcripts where relevant.

What if I get stuck?

Contact support — we help you move forward quickly.

What is your refund policy?

We offer a 14‑day money‑back guarantee if you’re not satisfied, no questions asked.

How does billing work?

One‑time purchase per course. No recurring subscription unless explicitly stated.

Can I download lessons for offline use?

Yes, selected courses support offline viewing via our download option in the player.

Do you provide certificates?

Yes. Complete the course and pass the final quiz to receive a shareable certificate.

Do you offer team or company licenses?

Yes, we provide volume discounts and centralized billing for teams.

How often are courses updated?

We review content quarterly and ship incremental updates as tools evolve.

Is there a community for questions?

Yes, enrolled students get access to a moderated community and monthly live Q&A.

Which languages are supported?

English as primary; subtitles available for selected languages depending on the course.

How do you handle my data?

We store only essential data to operate your account. Optional analytics and marketing cookies are opt‑in.

Can I learn at my own pace?

Absolutely. All lessons are self‑paced and available 24/7.

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